Track Debit Card Delivery Status

How to Track Debit Card Delivery Status Online

Your debit card is one of the most important assets you will ever receive from the bank. Therefore, you must maintain complete secrecy and protection while applying for or receiving it. Now, after applying for a debit card online, you can easily track the debit card's status online. This will play an important role in keeping you updated about when you will receive the debit card.

There are different ways through which you can track the status of your debit card online and stay updated about it within the estimated delivery timeline. In this article, we will discuss the potential ways to track the debit card status online. 

Steps to track debit card status online

You can easily track the debit status online via three different methods: net banking, SMS, and a third-party website. However, while you track debit card status, you must know that there is confidential information, which is why you need to be mindful of the source from which you track the debit card status.

Via net banking

Net banking is often considered one of the safest ways to track your debit card. Well, this is mostly because it is directly from the bank. The steps to check net banking via the app are as follows:

  • Step 1: Visit the bank’s official website. 
  • Step 2: Log in to your net banking. 
  • Step 3: In the left menu section, click on the Cards option. 
  • Step 4: Choose debit card status and then click 'track card delivery status' or ‘track my debit card’. 
  • Step 5: Depending on the delivery status of your card, the respective option will show the card's status.


Your bank will always provide a phone number to which you can reach out if you want to check the status of your debit card. If you fail to constantly receive regular updates about the debit card delivery status, you will have to reach out to their customer service department. They can help you track the debit card directly.

When the debit card is dispatched, you will receive a tracking link on your mobile number. You can click on the tracking link, enter the pin code, and start tracking the status of the debit card. 

Via third party website

The option to track third-party websites doesn't mean you can use any unreliable website. You should consider using the respective shipment website. After the debit card is shipped, you will receive the link on your mobile number.

You can either track the status of your debit card through that link or visit the shipment website. Enter the consignment number and receive constant notifications about the debit card delivery.

Must Read: What Is User ID In Net Banking & Its Importance

Why should you track debit card status online?

Before the delivery of your debit card, it is always advisable to track the status online. Some of the major perks you will receive by tracking the debit card status online include the following:

  • You will receive constant, real-time updates about your debit card's delivery status. This will help you stay informed about when the card is being processed, shipped, or even delivered. Thus, you will not have to call customer support to know about the status constantly. 
  • It is easier and more convenient to track a debit card online than offline or by visiting the bank. 
  • If you apply for the debit card online and lose it or face any problem with its delivery, you can receive a replacement card in time. Moreover, it will also be easier to track the delivery of replacements. 
  • Online tracking of debit cards is transparent. You can always connect with the bank if you notice that there is some discrepancy in the account.

Must Read: Debit Card: Features & Benefits

How long does it take for a debit card to get delivered?

Once you apply for the debit card, it will be shipped immediately. Technically, the bank debit card should reach your registered address within 72 hours. However, in some cases, the debit card delivery may take around 4-8 business days. This is only true in the case of remote pin codes or where delivery is slightly inaccessible. If you have applied for a Kotak Image debit card, the delivery timeline will be slightly longer because it is a customised item.

The debit card delivery timeline will often be reflected on the screen when you apply for the debit card online. If you want the debit card to be delivered to your address a little earlier, it is advisable to consult with your banking representative or customer relationship manager.

What if the debit card is not delivered to my address?

Under some unforeseen circumstances, the debit card may not get delivered to your address. If the debit card is still not delivered to your address within the estimated timeline, you will have to reach out to your bank.

The first thing you can do is raise or lodge a complaint against the debit card not being delivered to your address within the timeline. Therefore, if anything goes wrong with the delivery schedule, you will have proof of not receiving it. However, it is advisable that you receive an acknowledgement from the bank when you lodge the complaint.

Key takeaways

In today’s time, most people are opting for debit card delivery online, considering the convenience and ease it has to offer. You wouldn’t have to worry about stepping out of your house to go to the bank to receive the delivery. Instead, all types of debit cards, including the Kotak Image debit card, will be delivered to your address within the specified timeline.

However, the only thing to determine in this case is that you are tracking the debit card properly. Moreover, you can also check the timeline to avoid any confusion or mishaps. Anyway, you will constantly be updated about the delivery status via the delivery partner. So, it is advisable to keep a thorough check on it.